Terms and Conditions

• I agree to follow safe sleeping practices in line with SIDS recommendations.
• I agree to check with my GP if my baby has any medical conditions which prevent them from being sleep trained safely.
• I agree to disclose any medical condition to the baby sleep consultant which my baby has.
• I agree to the information surrounding my baby to be used in case studies, please note that no identifying information will be used and all names will be changed.
• I agree to pay the invoice prior to the consultation date and acknowledge that if the invoice hasn’t been paid that my customised sleep plan will not be written.
• I understand that my customised sleep plan is meant for my baby or child and I only, and should not be shared with a third party.
• Cancellations less than 48 hours prior to assessment schedule date will only be refunded 50% of the consultation fee. Cancellations prior to 48 hours will be 100% refunded.
• Overseas bookings incur a €10.00 booking fee as all overseas payments are processed via PayPal.
• Any changes you make to your babies sleeping or eating arrangements are your decision and we at Baby Sleep Solutions only make suggestions for change, of which you are responsible for choosing to implement.
• Baby Sleep Solutions endeavour to respond to any emails, Facebook messages, correspondence or missed telephone calls within 24 hours. I prefer not to correspond via text message, however if this is your only way of contacting me, I ask you to use WhatsApp.
• Baby Sleep Solutions does not work on Sunday’s or Spain´s mandated public holidays. I therefore will not take phone calls or answer emails, Facebook messages or correspondence. Any correspondence received on a Sunday or Spain mandated public holiday will be answered on the following Monday or the next work day.